Saturday, March 19, 2016


Back in December I upgraded from Windows 8.1 to Windows 10 and have been very happy with it.   It is a powerful and convenient tool, especially Cortana – You type in (or ask) a question and get an immediate answer without having to browse through a load of links.  

But yesterday I was unable to open some of the tiles on the Windows 10 desktop, so I called the toll free number and talked to someone in the Philippians who didn’t seem to know the answer but kept trying to sell me one-year tech support for $150.00.

Later last night I found a link called ‘Contact Support’ in the ‘all apps' menu.  I went on line, and after about five-minute I was linked to a technician.   He took control of the computer and trouble shot it, found the corrupted files, downloaded a new updated version of Windows 10 and efficiently fixed the problem.   The fix took about two hours but the technician was friendly, communicative and professional.   The fix cost nothing. 

Today everything is working fine as usual.

I would never tell someone to switch to Windows 10, but I like it – and the tech support is good – better on line than on the phone.

the Ol’Buzzard


  1. I have Windows 7 and plan to keep it until I need to change my PC. I wonder how privacy is protected with Windows 10.

  2. Your positive experience with Windows 10 seems to be the exception rather than the rule. At least with the circle of computer users I know. Glad to hear though that someone is happy with it. It still fries my ass though that we are expected to shell out stupid amounts of money to have a new software package jammed down our throats.

  3. I've had no problems with my upgrade since I got it. Works smoothly, it's fast and I love it. Only wish it had a program for my CD player on my laptop. It's the only thing so far that sucks. I can't burn any CD's like I could with Windows 8.

  4. I tried to download it but my firewall wouldn't let it.?????

    1. Jackiesue if you call 1-877-696-7786 - Microsoft support - they will walk you through the download.

  5. Thank you for the encouragement. I do want to get it but was scared to try it alone. I will call the number you gave.


COMMENT: Ben Franklin said, "I imagine a man must have a good deal of vanity who believes, and a good deal of boldness who affirms, that all doctrines he holds are true, and all he rejects are false."