I have an ole flip phone, 12 years old, and still have prepaid phone service through an Alaskan company for $100 per year.
I have been thinking about replacing the phone service to something local. Then, last night my wife brought the JITTERBUG advertisement to my attention. It looked like exactly what we need: fifty minutes a month for $14.99.
This morning I called the JITTERBUG customer service intending to sign up. I dialed the number and got a partial recording telling me to leave a number. Figuring that I must have dialed wrong I tried again. This time I got a JITTERBUG recording telling me to stay on the line. I listened to music for about five minutes and then an operator came on and told me that all the customer service lines were busy. She said I would have to leave my number and someone would return my call within 24 hours.
Wow! My call was to sign up for a new phone service and I could not connect to customer service? What if I were on the road and having trouble with my phone only to be told that I would have to wait up to 24 hours to speak to someone in customer service?
So, online I go looking for JITTERBUG customers to find what their experience has been with JITTERBUG. The responses are unbelievably bad. I am enclosing the web link, and suggest that if you are considering purchasing a JITTERBUG you would be advised to read it.
JITTERBUG CUSTOMER COMPLAINTS
Forewarned is forearmed.
Talking about dodging a bullet.