I have an
ole flip phone, 12 years old, and still have prepaid phone service through an
Alaskan company for $100 per year.
I have been
thinking about replacing the phone service to something local. Then, last night my wife brought the
JITTERBUG advertisement to my attention.
It looked like exactly what we need: fifty minutes a month for
$14.99.
This morning
I called the JITTERBUG customer service intending to sign up. I dialed the number and got a partial
recording telling me to leave a number.
Figuring that I must have dialed wrong I tried again. This time I got a JITTERBUG recording
telling me to stay on the line. I listened
to music for about five minutes and then an operator came on and told me that
all the customer service lines were busy.
She said I would have to leave my number and
someone would return my call within 24 hours.
Wow! My call was to sign up for a new phone
service and I could not connect to customer service? What if I were on the road and having
trouble with my phone only to be told that I would have to wait up to 24 hours
to speak to someone in customer service?
Unacceptable.
Unacceptable.
So, online I
go looking for JITTERBUG customers to find what their experience has been with
JITTERBUG. The responses are
unbelievably bad. I am enclosing the web
link, and suggest that if you are considering purchasing a JITTERBUG you would
be advised to read it.
JITTERBUG CUSTOMER COMPLAINTS
OR
http://jitterbugcellphonescamsseniors.blogspot.com/2008/03/more-complaints-about-jitterbug-dba.html
Forewarned is forearmed.
Talking
about dodging a bullet.
The Ol’Buzzard
