I have a fairly fast computer but lately it seems it has been slowing down.
Yesterday I switched on the computer, brought up Internet Explorer and checked some of my regular sites. After a few minutes a pop-up appeared that took up most of the screen. It said there was a problem with my Microsoft programs. The pop-up listed a telephone number to call and also asked me to click on a link promising to explain the problem.
I could not get rid of this pop-up even when I shut down and restarted the computer.
I noticed that my Norton virus icon was not showing on my desktop – so I called Norton.
It turns out this was a virus scam and I was well advised not to have called the 1-855 number or hit the button to open the link.
Norton fixed the problem for me in about fifteen minutes.
I have also been getting calls on my telephone from someone with an Indian accent identifying himself from Microsoft and stating that there is a problem on my computer with a Microsoft program. I never engage with this caller – simply say I don’t accept non-solicited calls and hang up.
So be warned